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Why Join C5MI?
At C5MI, we’re transforming enterprise operations through innovation, automation, and deep industry expertise. As a leader in SAP solutions and sustainment, you’ll have the opportunity to shape a high-impact service line, work alongside forward-thinking professionals, and drive meaningful results for our customers and our business.
Challenge – We believe in challenging the present – it’s the only way to shape the future. We must be exceptional communicators and collaborators while always learning. We also understand that speaking your mind requires equal parts brain (what to say), thoughtfulness (when to say it), and caring (how it’s said). Incremental won’t win.
Have Fun – We are on a journey, together. Take care of your family, take care of yourself, and take care of each other. Live your happiness. Stay human, take care of each other and invest in your community. Life isn’t all about work. Live your happiness. Be healthy.
All In – You can’t fake passion – show your energy. Own it – take charge and lead. Our team is made up of top quartile talent and we never accept second best. Accountability, trust, and integrity create an environment to realize the team’s true potential.
Never Screw the Customer – We have walked a mile in your shoes. Experience matters. We drive innovation to generate business value. Be true – no BS.
GSD (Get Stuff Done) – We take initiative and never make excuses. We act with urgency, and we delivery high quality outcomes with extreme velocity. We embrace process discipline, drive continuous improvement, and stay audit ready. We relentlessly execute and plan for tomorrow by creating sustainable outcomes. That is how we win!
Empower – Our people are the foundation for our success. We recognize their value, and support them by fostering a culture of collaboration and innovation. We recognize individual strengths, build confidence through action, and invest in personal development.
Position Summary: The Senior Technical Operations Solutions Consultant is responsible for enhancing warehouse efficiency and productivity by analyzing, mapping, and optimizing existing processes. The consultant will develop and implement Standard Operating Procedures (SOPs) with a focus on leveraging SAP Warehouse Management (WM) and Extended Warehouse Management (EWM) systems. This role involves conducting detailed process assessments, identifying inefficiencies, and providing expert guidance on best practices. The consultant will work closely with cross-functional teams to ensure the seamless integration of new procedures and technologies and will manage a team of Junior Operations Consultants. This position demands strong analytical skills and a proactive approach to continuous improvement within warehouse operations.
Essential Functions and Responsibilities:
Collaborates with clients and business stakeholders to gather and analyze warehouse management requirements.
Establish priorities for the client so they can prepare for and manage changes in their strategy and operations.
Conducts detailed assessments of existing supply chain processes and workflows, with a focus on SAP WM and EWM environments, to determine the scope of warehouse operational improvement initiatives.
Develops comprehensive process maps that outline each step of current operations.
Identifies bottlenecks, inefficiencies, and areas for potential improvement and creates recommendations and actionable strategies for improvement.
Collaborates with supply chain staff and management to understand specific operational challenges and requirements.
Prepares and executes client workshops (with stakeholders on various seniority levels).
Develops clear, concise, and comprehensive Standard Operating Procedures (SOPs) for all supply chain operations, particularly within SAP WM and EWM frameworks.
Ensures SOPs are aligned with best practices and industry standards.
Works closely with stakeholders to ensure SOPs are practical, achievable, error proof, and enhance overall efficiency.
Works with the Junior Operations Consultants to create training materials and guides to facilitate the implementation of new SOPs.
Stay up to date with industry trends, technologies, and best practices, particularly in SAP WM and EWM.
Proposes and implements continuous improvement initiatives to enhance supply chain operations.
Tracks performance metrics and results to ensure success and conducts regular reviews and audits, ensuring compliance with SOPs, identifying opportunities for further improvement, and adjusting the strategy and escalating concerns as appropriate.
Travels to client sites up to 50% of the time to collaborate in person, evaluate operations, and review SOPs and practices in action.
Manages and holds accountable a team of Junior Operations Consultants, providing support, encouragement, coaching, and performance management to ensure success for the team and for the organization.
Participates in the hiring process for positions within scope.
Fosters a high-performance culture, promoting teamwork, collaboration, and professional development.
Adheres to all certified processes as part of our commitment to maintaining the highest standards of quality and information security, which includes actively participating in quality assurance activities and ensuring the protection of sensitive information in accordance with our security policies.
Performs other related tasks as assigned.
C5MI Expectations of all Employees:
Adheres to all C5MI Policies and Procedures.
Always conducts self in a manner consistent with C5MIs’ Core Values.
Maintains a positive and respectful attitude with all contacts.
Consistently reports to work on time and prepared to perform the duties of the position.
Meets productivity standards and performs duties as workload necessitates.
Maintains the privacy of all company proprietary information.
Treat vendors, customers, and team members with respect and dignity.
Able to safely perform the essential functions of the job with or without reasonable accommodation.
Required/Desired Qualifications:
Education, Training, and Experience:
Required – bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field or high school diploma with equivalent years of experience.
Required – experience in Lean Six Sigma, Lean, or other process methodologies.
Required – Minimum of 8 years of experience creating and implementing SOPs to standardize and improve warehouse operations.
Required – Minimum of 8 years of experience analyzing warehouse processes and developing actionable solutions.
Required – Minimum of 8 years of experience mapping current and future state processes to drive operational improvements.
Required – Minimum of 8 years of experience with SAP Warehouse Management and Extended Warehouse Management systems.
Required – Must have an active government security clearance or be able to obtain a security clearance prior to start date (which requires U.S. Citizenship).
Desired – certification in Six Sigma, Lean, or other process improvement methodologies.
Desired – previous consulting experience in a similar role.
Desired – previous professional experience includes SAP use (any module)
Desired – previous experience working with U.S. Government agencies (Defense Logistics Agency preferred).
Specific skills, knowledge, and abilities:
Analytical Skills: Ability to analyze complex warehouse processes, identify inefficiencies, and develop actionable solutions.
Process Mapping: Proficiency in mapping current processes to identify areas for improvement and optimization.
SAP WM/EWM Expertise: Deep understanding of SAP Warehouse Management and Extended Warehouse Management systems to leverage their full potential.
SOP Development: Experience in creating and implementing Standard Operating Procedures to standardize and improve operations.
Project Management: Strong project management skills to oversee the implementation of new procedures and technologies.
Cross-functional Collaboration: Ability to work effectively with cross-functional teams to ensure seamless integration of new processes.
Continuous Improvement: Proactive approach to identifying opportunities for continuous improvement within warehouse operations.
Communication Skills: Excellent communication skills to convey complex information clearly and effectively to various stakeholders.
Problem-solving: Strong problem-solving abilities to address and resolve operational challenges efficiently.
Technical Proficiency: Familiarity with other relevant technologies and tools that can enhance warehouse operations.
Compensation:
In accordance with pay transparency law, the expected salary range for this position is $140,000 – $180,000 annually. The actual compensation offered will be determined based on factors such as the candidate’s experience, qualifications, skills, and location. We are committed to fair and equitable compensation practices. This posted range reflects our good faith estimate of the compensation we reasonably expect to offer for this role at the time of posting.
Benefits:
Application Deadline
Applications will be accepted through February 15th, 2026.
How to Apply:
To apply for this position, use the application link provided in this job posting and complete the application and submit a resume. If the position requires a specific certification, please be sure to upload a copy of your certification when you apply.
C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
