Careers At C5MI Insight, LLC
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Current job opportunities are posted here as they become available.

 


SAP MarTech Implementation/Integration Consultant (CX – Customer Experience)

Department: HOME
Location:

Important Notice: Applicants must be U.S. citizens and able to obtain and maintain the required security clearance for this position.

C5MI is a technology and services firm focused on delivering digital transformation across supply chain, manufacturing, logistics, and IT operations. As a trusted SAP Gold Partner, we serve customers across the public and private sectors—helping them improve mission-critical systems, modernize operations, and increase visibility across their enterprise. Our employees are key to our success, so we strive to be more than just a team; we’re a community built upon a set of Core Values that guide our every action:

  • Challenge – We believe in challenging the present – it’s the only way to shape the future. We must be exceptional communicators and collaborators while always learning. Speaking your mind requires equal parts brain (what to say), thoughtfulness (when to say it), and caring (how it’s said). Incremental won’t win.
  • Have Fun – We are on a journey, together. Take care of your family, take care of yourself, and take care of each other. Stay human, live your happiness, and be healthy.
  • All In – You can’t fake passion – show your energy. Own it – take charge and lead. Accountability, trust, and integrity create an environment to realize the team’s true potential.
  • Never Screw the Customer – We have walked a mile in your shoes. Experience matters. We drive innovation to generate business value. Be true – no BS.
  • GSD (Get Stuff Done) – We act with urgency, take initiative, and deliver high-quality outcomes with extreme velocity. We embrace process discipline, drive continuous improvement, and relentlessly execute to create sustainable outcomes.
  • Empower – Our people are the foundation of our success. We foster collaboration, build confidence through action, and invest in personal development.


Position Summary: The Marketing Consultant will serve as a techno-functional responsible for ensuring SAP Marketing Solutions are properly integrated and optimized to enable marketing, campaign management, and loyalty processes. This role is technical in nature and ideal for someone who enjoys being client-facing, providing strategic and hands-on solutions, and bridging the gap between marketing operations and system architecture. The consultant should be able to see the big picture across both front-end customer experience and back-end technical integrations, ensuring a seamless and data-driven marketing ecosystem.

The work:

  • Implement, configure and optimize SAP Marketing Solutions to align with business objectives
  • Design and execute personalized, automated marketing campaigns across email, SMS, mobile and web channels
  • Collaborate with business stakeholders to define marketing requirements, customer journeys and segmentation strategies
  • Integrate SAP Marketing Solutions (SAP Emarsys and SAP Customer Data Platform) with other systems in a retail environment (e.g. Customer Relationship Management, Point of Sale, Order Management Systems)
  • Utilize customer behavior analysis and reporting for developing loyalty programs
  • Develop custom dashboards, campaign reports, and KPIs for performance tracking
  • Support A/B testing, deliverability optimization, and channel performance enhancement

Here’s what you need:

  • 2+ years of experience with SAP Emarsys Customer Engagement
  • Strong understanding of customer segmentation, automation flows, personalization, and multichannel campaigns
  • Proficiency in HTML, CSS, and scripting for email templates
  • Familiarity with REST APIs and integrations between SAP and non-SAP systems

Nice to have:

  • Experience utilizing Emarsys Smart Insight for customer behavior analysis and reporting
  • Experience with SAP Marketing Cloud, SAP CDP, or SAP Commerce Cloud
  • Emarsys Certification

Eligibility Requirements:

  • US Citizens only (no dual citizenship)

Compensation:

In accordance with pay transparency law, the expected salary range for this position is $85,000 – $115,000 annually. The actual compensation offered will be determined based on factors such as the candidate’s experience, qualifications, skills, and location. We are committed to fair and equitable compensation practices. This posted range reflects our good faith estimate of the compensation we reasonably expect to offer for this role at the time of posting.

Benefits:

  • Health insurance (medical, dental, vision)
  • Supplemental Insurance Options (accident, hospital indemnity, critical illness, legal insurance, identity theft insurance, and pet insurance)
  • $1,500 wellness benefit for employees (pro-rated in your first year – equivalent of $125 per month employed)
  • Unlimited Paid Time off and a generous holiday calendar
  • Retirement savings plan – traditional 401(k) and Roth with a company match of 100% on the first 3% you contribute and 50% on the next 2% you contribute.
  • Annual bonus eligibility
  • Opportunities for professional development and advancement
  • Positive and collaborative work environment

Application Deadline

Applications will be accepted through November 30, 2025.

How to Apply:

To apply for this position, use the application link provided in this job posting and complete the application and submit a resume. If the position requires a specific certification, please be sure to upload a copy of your certification when you apply.

C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

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