SAP EWM Support Consultant II

Location: Remote
Clearance Requirement: U.S. Citizenship required to obtain a security clearance

Our Core Values:

Challenge – We believe in challenging the present – it’s the only way to shape the future. We must be exceptional communicators and collaborators while always learning. We also understand that speaking your mind requires equal parts brain (what to say), thoughtfulness (when to say it), and caring (how it’s said). Incremental won’t win.

Have Fun – We are on a journey, together. Take care of your family, take care of yourself, and take care of each other. Live your happiness. Stay human, take care of each other and invest in your community. Life isn’t all about work. Live your happiness. Be healthy.

All In – You can’t fake passion – show your energy. Own it – take charge and lead. Our team is made up of top quartile talent and we never accept second best. Accountability, trust, and integrity create an environment to realize the team’s true potential.

Never Screw the Customer – We have walked a mile in your shoes. Experience matters. We drive innovation to generate business value. Be true – no BS.

GSD (Get Stuff Done) – We take initiative and never make excuses. We act with urgency, and we delivery high quality outcomes with extreme velocity. We embrace process discipline, drive continuous improvement, and stay audit ready. We relentlessly execute and plan for tomorrow by creating sustainable outcomes. That is how we win!

Empower – Our people are the foundation for our success. We recognize their value, and support them by fostering a culture of collaboration and innovation. We recognize individual strengths, build confidence through action, and invest in personal development.

Overview:

As an SAP EWM Consultant II, you will be responsible for independently managing live support tickets and ensuring smooth post-Go-Live performance. This role is ideal for professionals with 3–5 years of hands-on SAP EWM experience who enjoy solving complex technical issues and contributing to operational excellence.

Key Responsibilities:

• Own hypercare support tasks and resolve production issues
• Troubleshoot and resolve high-volume support tickets
• Perform detailed root cause analysis and apply fixes
• Communicate with end-users and project stakeholders
• Collaborate with cross-functional teams

Qualifications:

• 3–5 years of SAP EWM configuration experience
• Strong problem-solving and SDLC knowledge
• Self-motivated and independent work style
• Excellent technical documentation and user communication skills
• U.S. Citizenship (required to obtain clearance)

Key Responsibilities:

• Assist in hypercare support after SAP EWM Go-Live
• Monitor and report basic system issues; escalate complex problems
• Perform root cause analysis with guidance from senior team members
• Work on support tickets and track resolutions
• Help document troubleshooting procedures

Compensation:

In accordance with pay transparency law, the expected salary range for this position is $98,672.00 – $123,341.00 annually. The actual compensation offered will be determined based on factors such as the candidate’s experience, qualifications, skills, and location. We are committed to fair and equitable compensation practices. This posted range reflects our good faith estimate of the compensation we reasonably expect to offer for this role at the time of posting.

Benefits:

• Health insurance (medical, dental, vision)
• Supplemental Insurance Options (accident, hospital indemnity, critical illness, legal insurance, identity theft insurance, and pet insurance)
• $1,500 wellness benefit for employees (pro-rated in your first year – equivalent of $125 per month employed)
• Unlimited Paid Time off and a generous holiday calendar
• Retirement savings plan – traditional 401(k) and Roth with a company match of 100% on the first 3% you contribute and 50% on the next 2% you contribute.
• Annual bonus eligibility
• Opportunities for professional development and advancement
• Positive and collaborative work environment

Application Deadline

Applications will be accepted throughout the year.

How to Apply:

To apply for this position, use the application link provided in this job posting and complete the application and submit a resume. If the position requires a specific certification, please be sure to upload a copy of your certification when you apply.

C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.